Our Hotel Policies
Current Policies
Our number one priority is for your well-being and enjoyment. Please take a moment to go over our hotel policies, which are designed to optimize your experience at our hotel.
Damage Waivers/Security Deposit
All guests must present a valid photo ID upon check-in and a valid credit card for security deposit authorization. No cash security deposits are permitted.
Minimum Age Requirements
There are no age requirements to check into our hotel, but disruptive noise and behavior in the guest rooms and common spaces are prohibited.
Extra Person Charge
An additional $25 per adult (18+) per night room charge may apply depending on the room type booked. Please note: No roll-away beds are available.
Children under 17 stay free when accompanied by a parent and/or guardian using existing bedding in the room. Baby cribs are available upon request.
Parking Charges
Nightly parking is complimentary.
Cancellation Policies
STANDARD: January 1 – December 19
One-night deposit is processed at the time of booking, and the remaining balance is due upon arrival. If canceling your reservation more than three (3) days prior to arrival, your one-night deposit will be refunded. For cancellations within three (3) days of arrival, the one-night deposit is non-refundable. Refunds are not provided for late arrivals, early checkouts, or no-shows.
HOLIDAY: December 20–31
A one-night non-refundable deposit is processed at the time of booking. The remaining balance will be processed on December 1st and is non-refundable. Refunds are not provided for late arrivals, early checkouts, or no-shows.
General
Check-in time: 4:00 pm
Checkout time: 11:00 am
Does Hotel Azure charge Resort Fees?
NO. Hotel Azure has NO RESORT FEES! Included in everyone's stay are access to High-Speed Wireless Internet, Outdoor Pool, and Hot Tub, Fitness Facilities, BBQ area, and Seasonal Amenities.
Do hotel guests get discounts for local restaurants and entertainment?
Yes, all hotel guests receive various discounts throughout South Lake Tahoe. Enjoy the following discounts by presenting your Hotel Azure room key.
- 10% off at Revive Coffee & Wine, and The Morning After Cafe
- Tahoe Bowl is closed until further notice
Does the hotel have direct beach access?
Although our hotel offers great lake views the property is located directly across the street (Lake Tahoe Blvd.) from Lake Tahoe and has beach access at the corner of Rufus Allen Blvd. and Lake Tahoe Blvd.
Does the property have Accessible or ADA rooms?
Yes, we offer accessible rooms for any guests that require ADA accessible amenities.
What are the ADA accessible areas?
Hotel Azure offers a variety of ADA Accessible areas around the hotel. Click here for the detailed list.
Should I book directly with Hotel Azure?
Yes, by booking directly at Hotelazure.com or calling 530.542.0330 our team is guaranteed to provide you with the lowest rate possible and provide you with the best customer service.
Do you have wireless internet / WIFI?
Yes, we provide free Wireless Internet / WIFI access in all guestrooms at Hotel Azure.
Does Hotel Azure have a pool? What are the hours?
Yes, Hotel Azure has an Outdoor Pool and Hot Tub which is open year-round. The Pool is available from 10 am to 10 pm daily.
What are the check-in/check-out times at Hotel Azure?
Check-in time is 4 pm. Check out time is 11 am.
Is there free parking available at Hotel Azure?
Yes, there is free parking available at Hotel Azure
Is room service available at Hotel Azure?
Unfortunately, Hotel Azure does not offer room service. But Uber Eats and Door Dash will pick up some of your favorite foods from great restaurants around town.
Can I store my luggage at Hotel Azure?
Yes, We can store your luggage free of charge while you explore the town.
Is there a place to store my skis, snowboard, or bike?
Yes, Hotel Azure provides guests with complimentary Ski & Snowboard storage from November to April. Hotel Azure provides guests with complimentary Bike Storage from May to October.
What are the dining options around Hotel Azure?
There a variety of delicious dining options within walking distance of Hotel Azure. Our friendly front desk staff can help you find the perfect restaurant.
Is smoking prohibited at Hotel Azure?
Yes, Hotel Azure is a non-smoking hotel.
Is there a fitness center at Hotel Azure?
Yes, the Fitness Center is open from 6am to 10pm daily.
Can my pet stay at Hotel Azure? Is there an extra cost?
Dogs are welcome to stay at Hotel Azure. The Cost per dog is $25 per night (plus tax).
Where do I check-in when I arrive?
Please check-in at the Front Desk. We are located at 3300 Lake Tahoe Boulevard, South Lake Tahoe.
Where is Heavenly Ski Resort? How do I get to Heavenly Ski Resort?
Heavenly Mountain Ski Resort is a world-class ski resort, conveniently located in South Lake Tahoe. Heavenly Mountain boasts some of the best ski runs in the world overlooking the gorgeous waters of Lake Tahoe.
There are options available for skiers and snowboarders of any level to have the mountain experience of a lifetime. Heavenly Mountain Resort is a four-minute drive up the road from Hotel Azure.
Where can I golf in Lake Tahoe?
Lake Tahoe provides visitors with a top-of-the-line golfing experience, enjoyed by professionals and amateurs alike. There are 4 different golf courses to choose from - the world-famous Edgewood Golf, the quaint Bijous Golf, the relaxed Tahoe Paradise, and the refreshing Lake Tahoe Golf. Either way, there's at least one golf course for you to explore!
What forms of payment does Hotel Azure accept?
Hotel Azure accepts Visa, MasterCard, and American Express
What are the best hikes around Lake Tahoe?
Lake Tahoe is one of the world's best destinations for hiking, with stunning vistas overlooking pristine waters. There are options to climb up mountains for the views or take more relaxed hikes along the lake. Check out some of our favorite hikes!
How far are the ski resorts from Hotel Azure?
The best choice for your South Lake Tahoe ski vacation is Hotel Azure Tahoe. We are conveniently located close to all of South Lake Tahoe's top ski resorts; with all the best amenities to relax after a long day on the slopes. We are located:
- 4-minute drive to Heavenly Mountain
- 45-minute drive to Kirkwood Mountain
- 28-minute drive to Sierra-at-Tahoe
- See all of our recommendations for the best ski resorts in Lake Tahoe.
Where should I go to eat in Lake Tahoe?
South Lake Tahoe is full of different delicious restaurants for every appetite and craving. Please just ask our wonderful Staff for some of their favorite dining locations.
What activities are there to do in Lake Tahoe?
You'll never be bored on a trip to Lake Tahoe. The city features some of the best skiing, hiking, and biking trails that California has to offer. Adventurous folks might want to experience a hot air balloon, or perhaps just spend a day on the lake. The town of South Lake Tahoe, with boutique shopping and delicious food, is a delightful place to relax. Just consult our wonderful staff for some of their amazing recommendations.
Visitors Authority - https://visitlaketahoe.com/
How do I get to Lake Tahoe without a car?
It's easy to get to Lake Tahoe without a car! Reno-Tahoe international airport brings in flights from all over the world each day, with an airport shuttle that will easily take you from Reno to Lake Tahoe. For more information, click here.